Privacy Policy

Introduction

At Techorbits® Standing Desk, Electric Standing Desk, we respect the privacy rights of our online visitors and recognize the importance of protecting any information collected about you. This Privacy Policy outlines how we collect, use, share, and protect the personal information you provide to us when you visit our website, purchase our products, or engage with us on social media.

We created this policy to demonstrate our clear commitment to your privacy and to inform you of your rights as a valued customer. As our business grows and evolves, we may need to update this policy from time to time. Should any major changes occur, we will notify you by posting a prominent notice on our website. We encourage you to bookmark and periodically review this page for updates.

Information We Collect

We only collect information that helps us achieve the purpose set forth in this Privacy Policy. We will not collect or share your information in ways not disclosed in this policy without your consent. The types of information we gather fall into the following categories:

Information You Provide Directly to Us

When you visit our website, sign up for our email newsletter, purchase a product, request customer service, or engage with us on social media, you may choose to voluntarily provide us with personal information to complete the transaction or communication. This information may include:

Contact data, such as your first and last name, email address, postal address, and phone number.
Account credentials, such as your username, password, and secret question/answer to access your account.
Payment information, such as your credit/debit card number, expiration date, CVV code, and billing address when making a purchase.
Feedback, such as any comments, suggestions, complaints, or testimonials you may share with our customer service team or post on our social media pages.
Demographics, such as your age, gender, location, and other voluntary information you may provide in surveys or contests.

Please note that certain information, such as your name, shipping/billing address, email address, and phone number, is required to make purchases, manage your account, or utilize some features on our website. You have the option to not provide us with these categories of information, but it may limit your ability to purchase from us or access certain services.

Information Collected Automatically

To optimize your browsing experience, improve our website’s functionality, monitor site traffic patterns, and better understand our customers’ needs, we may automatically collect some information through cookies, web beacons, web server logs, and other technologies, including:

Log data, such as your IP address, access dates/times, pages viewed, and your interaction with links, widgets, or other website features.
Device data, such as your computer or mobile device operating system type and version, browser type, device type, settings, unique device ID, language preferences, and other device function-related information.
Location data, such as your approximate geolocation derived from your IP address. This helps us display accurate regional content, shipping costs, and other location-based information.
Tracking technologies, such as cookies, web beacons, embedded scripts, or e-tags to recognize you when you revisit our website, remember your preferences, target advertising, analyze site traffic and trends, and monitor your interactions with our communications. This allows us to provide a more personalized browsing experience.

You can control certain technologies through your browser or device settings, but doing so may affect the functionality you receive when visiting our website.

Information from External Sources

Occasionally we may obtain information about you from outside sources and combine it with the information we already have. This supplemental data allows us to update, expand, and analyze our records, identify new customers, and provide products and services that may interest you. Examples of such external sources may include (but are not limited to):

Social media platforms, if you interact with our brand, website, or employees through a third-party social media site.
Public sources, such as information openly available online in public forums or government entities.
Data providers, who supply marketing data, sales leads, or demographic information.
Marketing partners, who provide mailing list information or lead generation data.
Affiliated businesses or subsidiaries, if you have shopped with them.

We collect external information only when we have your consent to do so, or there is a legitimate business need to obtain such data not outweighed by privacy concerns.

How We Use Your Information

We may use your information for a variety of business purposes including:

Fulfilling your purchases and processing your payments.
Providing customer service to assist with orders, product information, returns, repairs, etc.
Improving our products and services by analyzing broad demographic and preference data to gain customer insights.
Marketing our products and services through email newsletters, social media, postal mailings, or other channels. You may opt out of marketing communications at any time.
Advertising to customers by delivering relevant content and promotional offers through digital ads or social media platforms. These may be based on your online browsing history, purchases, or preferences.
Sending important notices, such as order confirmations, invoice receipts, shipping updates, password resets, or account changes.
Securely storing information related to your account, purchases, and interactions with our website, customer service team, and marketing communications.
Protecting against or deterring fraudulent, illegal, or harmful actions that could damage our brand, website, or customers.
Aggregating and de-identifying data for statistical analysis to improve our services and understand customer usage patterns.
Communicating with third-party providers that perform services on our behalf, like payment processing, shipping, email distribution, data analytics, marketing, website hosting, customer service software, etc. We require these partners to safeguard any personal information we share with them.
Complying with legal obligations or court orders, such as a lawful subpoena, bankruptcy proceeding, or regulatory request for information.

We will only use your personal information as disclosed in this policy, with your consent, or as otherwise disclosed at the time your data is collected.

How Long We Retain Your Information

We retain your personal information while you actively engage with our website, products, or services. We may also continue storing information for a reasonable period afterward to meet business needs, comply with regulations, resolve disputes, analyze or document our interactions, and prevent fraud or abuse.

Criteria we may consider in determining a retention period include, but are not limited to:

The length of your relationship with Techorbits® Standing Desk, Electric Standing Desk
Whether we have an ongoing business need to send you marketing communications or facilitate transactions you request
Contractual obligations to retain some data for a certain period of time
Mandates to preserve information relevant to an investigation or litigation
Automatically deleted information that only exists temporarily in system memory
Backup copies stored securely offline for disaster recovery purposes
End of the fiscal year or business season for auditing purposes
Company closure, demerger, merger, or acquisition

Once your personal information is no longer reasonably required, we will take appropriate steps to securely destroy or permanently de-identify it. Paper records will be shredded or incinerated, while digital information will be electronically erased.

How We Protect Your Information

We take all reasonable administrative, technical, and physical safeguards to secure and protect your personal information from unauthorized access, destruction, use, modification, or disclosure. We store the vast majority of data in electronic form on hardware and cloud servers with controlled access systems. Physical records, if any, are securely locked when not in use.

While we strive to protect your information, no method of transmission over the Internet or data storage facility can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.

How We Share Your Information

We will not disclose, publish, sell, trade, rent, or lease your personal information to others unless we have your permission to do so or as outlined in this policy. The third parties who may receive your information generally assist us by performing services on our behalf or by sharing relevant offers that may interest you. These parties are obligated to keep your personal information confidential and use it only for authorized purposes.

Examples of who we may share your information with and why include:

Service providers who enable our website functionality or process transactions, such as payment processors, shipping companies, email distributors, data analytics firms, etc.
Marketing partners and platforms who run ads or distribute our email newsletters.
Social media companies if you interact with our brand or content through third-party social media sites.
Affiliated businesses we cooperate with to offer joint promotional campaigns or products/services we reasonably believe may interest you.
Merger and acquisition parties if our ownership situation changes through a sale, purchase, merger, bankruptcy, liquidation, etc. Access to your personal information will be provided as part of this process.
Law enforcement, government agencies, or authorized third parties when compelled by subpoena, court order, or other legal procedures, or if we determine such disclosure is necessary to comply with the law or protect the vital interests of others.
Other third parties only with your explicit permission to share the information.

International Data Transfers

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

By providing your Personal Data and information to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy.

Your Rights and Choices

Access or Update Your Information

To access, review, correct, update, or delete any personal information you have previously provided to us, please contact us. We will make reasonable efforts to fulfill requests, though full erasure may be limited by legal requirements, technology constraints, and residual data that has been saved offline or archived.

Opt Out of Marketing Communications

You may opt out of marketing-related emails by following the unsubscribe instructions in any promotional message you receive from us. You may still receive certain non-promotional communications, like order confirmations, notifications about your account, product updates or customer service contacts.

Do Not Track Settings

We do not currently respond to your browser’s Do Not Track (DNT) signals. Our third-party service providers operating on our site also do not respond to DNT signals.

California Resident Rights

California law allows California residents, upon a verifiable consumer request, to request certain information regarding our data sharing activities in the preceding 12 months, free of charge, up to twice per year. To make such a request, please contact us.

EU/UK Resident Rights

Individuals located in certain geographies, including the European Union and United Kingdom, have certain statutory rights in relation to their personal information. Subject to any exemptions provided by law, you may have the right to request access to Personal Data we hold about you, as well as to seek to update, delete, restrict, or object to certain uses of your Personal Data. To make such a request, please contact us.

Children’s Privacy Statement

Our website is not directed to children under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children under 13 without parental consent, unless permitted by law. If you believe we may have inadvertently collected personal information from your child without proper consent, please contact us immediately so we can promptly remove that data.

Changes to This Privacy Policy

We reserve the right to occasionally update or modify this Privacy Policy. For significant material changes, we will notify you by revising the “Last Updated” date at the top of this policy and prominently posting an announcement and the revised version on our website. Your continued use of our website constitutes acceptance of the revised terms.

Contacting Us

If you have any questions, comments, or concerns about this Privacy Policy or our data collection practices, please contact us at:

Techorbits® Standing Desk, Electric Standing Desk
Attn: Privacy Officer
123 Main St
Anytown, USA 12345

Email: [email protected]
Phone: (800) 123-4567

Acknowledgment

I hereby acknowledge that I have read, understood, and agree to the terms and conditions of this Privacy Policy. By accessing or using this website, purchasing products, submitting information, or communicating with Techorbits® Standing Desk, Electric Standing Desk representatives, I signify my affirmative consent to be bound by the Privacy Policy. If I do not agree to these terms, I will not provide Techorbits® Standing Desk, Electric Standing Desk with any personal information or use this website.